You have full visibility to your contribution payment history in the Investor Portal.
=> Select Contribution activity from the menu
Every contribution payment you have made is displayed showing:
Investment entity
Payment method
Date
Payment Status
Amount
The possible status values are:
Failed - Payment could not be completed. Contact Groundbreaker to determine how to resolve the failure.
In Progress (ACH only) - Transaction has been initiated but payment has not yet completed. You are able to cancel the payment in this stage.
Paid - Payment has been received and completed
Pending - Payment has been initiated but not yet received
Settled - ACH payment has completed successfully
Voided - Transaction was canceled before it was completed
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Support Information
If you have more questions or feedback, please use the live chat in-app (located in the bottom right corner) or contact support@groundbreaker.co.