ACH Direct Deposit gives you the ability to authorize your bank to send your contribution payment directly to the sponsor. ACH setup is a one-time event. Once it is configured, you can make ACH payments for other offerings as well.
Keep in mind that:
The maximum amount for ACH direct deposits is $250,000.00
ACH currently supports U.S. Bank Accounts only
U.S. law and KYC/AML compliance requires verification of all users who are funding through electronic transactions
ACH transactions generally take 3-5 business days to complete
Some banks require verification of micro deposit amounts
You can set up ACH when you are at the funding stage of the investment process. Once all the agreements and documents are submitted, signed, and approved, you will receive an email with a link that will direct you to the funding instructions. You will also see this banner when you access the portal:
Whether you click from the email or navigate from the banner, you will arrive at the page to begin the funding process.
If you have not yet configured ACH, selecting the funding option ACH - Direct Deposit will initiate the identity verification process required by US law.
Click on Verify your identity to continue.
You will be asked for your information:
First & Last name
Date of Birth
After the initial identity review (1-2 business days), you will receive an email asking for a photo id. (Contact support at the address below if you do not receive an email within two business days.) Go to the Funding Instructions screen and upload one of these documents:
State-Issued Driver’s License
U.S. government-issued photo id card
You will be notified by email once you are verified. (Contact support at the address below if you do not receive an email within three business days.) At that time you can complete the process by adding your banking details.
Add Bank Details
Click on Link bank account to add your banking information. Your bank may allow Instant Account Verification which will ask for your online bank account credentials. If your bank requires micro-deposits, you will need to provide your account and routing numbers. Contact your bank if you need assistance with the bank details.
Once you have provided and verified the bank information, you can select Submit funds to complete the setup and make the payment.
If you have more questions or feedback, please use the live chat in-app (located in the bottom right corner) or contact firstname.lastname@example.org.