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Investor Portal Guide - What information is needed to set up ACH for distribution payments?
Investor Portal Guide - What information is needed to set up ACH for distribution payments?

You will need to provide bank details when you set up ACH for distribution payments

Joni Reeves avatar
Written by Joni Reeves
Updated over 3 years ago

You can choose to add ACH Direct Deposit as a distribution payment method from the same area of the portal where you manage other details for investor accounts. You can do this when you create the investor account or you may choose to define it later on.

=> From the Home Dashboard, select Investor Accounts

=> Click on the Investor Account to configure

=> Click on Edit

Scroll to the section of the page for Payment Instructions. Select ACH Direct Deposit and click on Edit ACH Direct Deposit.

You will see the screen where you provide the details.

Keep in mind that:

  • The maximum amount for ACH direct deposits is $250,000.00

  • ACH currently supports U.S. Bank Accounts only

  • U.S. law and KYC/AML compliance requires verification of all users who are funding through electronic transactions - that includes you and your investors - which can take up to three business days

  • ACH transactions generally take 3-5 business days to complete

You must provide:

  • Account Name

  • Bank Account Type

  • Account Number

  • Bank Routing Number

Contact your bank if you need assistance with the bank details.

Be sure to click Done and then Save once you are finished.

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