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Investor Portal Guide
Distribution Payments
Investor Portal Guide - How do I set up the method(s) for distribution payments?
Investor Portal Guide - How do I set up the method(s) for distribution payments?

You provide the details for receiving payments in your Investor Account Settings

Joni Reeves avatar
Written by Joni Reeves
Updated over a week ago

Every time you make an offer, you will be asked how you want to receive your distribution payments. You can set up a preferred method at that time, or you can select a method you have already defined.

You can identify and configure your preferred distribution payment method prior to making an offer from the same area of the portal where you manage other details for investor accounts. You can do this when you create the investor account or you may choose to define the method (or methods) later on.

=> Select Investor Accounts from the menu

If you are adding details for an existing investor account:

=> Click on the Investor Account to configure

=> Click on Edit

If you are creating a new investor Account, click on New Account.

Scroll down to the area for Payment Instructions.

You have three options for receiving payments. You can set up one, two, or all three methods. Clicking one of the options shows you the information defined for that method (it will be blank if it has not been configured). Click the Configure or Edit button to bring up the form to add or update the details.

Payment Methods

ACH Direct Deposit

If you choose this method, keep in mind that:

  • The maximum amount for ACH direct deposits is $250,000.00

  • ACH currently supports U.S. Bank Accounts only

  • U.S. law and KYC/AML compliance requires verification of all users who are funding through electronic transactions - that includes you and your investors - which can take up to three business days

  • ACH transactions generally take 3-5 business days to complete

To set up ACH, you must provide:

  • Account Name

  • Bank Account Type

  • Account Number

  • Bank Routing Number

Contact your bank if you need assistance with the bank details.

Be sure to click Done and then Save.

Mail Check

You can use the address set up for the account or specify a different mailing address for the payments.

Be sure to click Done and then Save.

Wire

To set up a wire transfer for distribution payments, you must provide:

  • Beneficiary Details

  • Financial Institution Details

  • Bank Account Details

Contact your bank if you need assistance with the bank details.

Be sure to click Done and then Save.

Related Materials

Support Information

If you have more questions or feedback, please use the live chat in-app (located in the bottom right corner) or contact [email protected].

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