Skip to main content
All CollectionsInvestor Portal GuideInvestor Portal Access
Investor Portal Guide - What if I forget my password?
Investor Portal Guide - What if I forget my password?

Click Reset password if you do not remember your password

Joni Reeves avatar
Written by Joni Reeves
Updated over 3 years ago

If you forgot your password or appear to be locked out of your account, you can click Reset Password from the login page.

You will be directed to the screen to initiate the password reset.

You will be asked for your email address. Click on Request New Password and you will receive an email at the address you entered.

If you change your mind, click on Cancel and return to login.

You will receive an email with a link to reset your password. Clicking on the link in the email will direct you to the password reset page.

After entering your new password twice to confirm it, click on Reset Password to save this new password and you will be directed to the login screen.

Related Materials

Support Information

If you have more questions or feedback, please use the live chat in-app (located in the bottom right corner) or contact [email protected].

Did this answer your question?