You provide the funding instructions for your investors’ contribution payments when you define the subscription settings for the investment entity managing your offering.
There are three possible options:
ACH - investor electronically transfers funds through Groundbreaker’s banking partner, Dwolla
Wire - investor initiates a funds transfer from their bank based on your wire instructions
Check - investor mails a check to the address you specify
Enabling ACH gives your investors a choice of transferring funds through Groundbreaker’s banking partner, Dwolla. This is an efficient and effective method of payment that eliminates manual steps required when paying by wire or check. When you use ACH, understand that:
The maximum amount for ACH direct deposits is $250,000.00
ACH currently supports U.S. Bank Accounts only
U.S. law and KYC/AML compliance requires verification of all users who are funding through electronic transactions - that includes you and your investors - which can take up to three business days
ACH transactions generally take 3-5 business days to complete
Set Up ACH
=> Select Menu from the Home Dashboard.
=> Then select Investment Entities.
=> Click on the Investment Entity to enable.
From the Investment Entity Overview page, click on More Actions and select Manage Bank Account.
See this article for detailed instructions for setting up ACH.
Once you set up ACH for the investment entity, you can enable your offerings to receive ACH contribution payments from investors. You can enable ACH in the create offering workflow when you add new offerings or you can enable ACH for existing offerings.
=> Click on Offerings.
=> Click on the offering to enable ACH payments.
=> Select Edit
=> Choose Stage and parameters
On this page, select the down arrow next to contribution payment options.
From here, you can select the methods you will allow your investors to use to make their contribution payments. Click on Enable under Electronic payments to enable your investors to pay via ACH.
Once you set up ACH and activate it for the offering, the investor will see ACH as a payment option, but they cannot make their payment through this option until they complete the process of setting up ACH through their bank.
If you have more questions or feedback, please use the live chat in-app (located in the bottom right corner) or contact firstname.lastname@example.org.