If you forget your password, you can request to have it reset. From the login screen, click on Forgot your password?
This brings up the Password Reset page. Enter your email address and we’ll email you a link to reset the password.
Check your email (including the spam folder) and open the email with Reset Password in the subject line. Click on the Reset Password button located in the text of the email.
You will be directed to the screen where you can enter a new password.
Enter your password. It must be at least 8 characters and contain at least one lowercase letter, one uppercase letter, and one number. Enter it again to confirm and then click Reset password to save your new password.
If you have more questions or feedback, please use the live chat in-app (located in the bottom right corner) or contact firstname.lastname@example.org.